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Melissa Ciconte avatar
Melissa Ciconte
Rated 5 out of 5
The staff are compassionate about your health, along with very detailed testing and findings from the staff.
Nov 2, 2026
Rosalinda Cruz avatar
Rosalinda Cruz
Rated 5 out of 5
Friendly, knowledgeable staff. Dr. Nathan is awesome
Nov 1, 2026
Toby Urvater avatar
Toby Urvater
Rated 5 out of 5
Everyone is friendly, welcoming and competent. Mira was so nice to work with and did a very comprehensive exam. I was here many years ago and very happy to be back.
Oct 29, 2026
Randolph Snyder avatar
Randolph Snyder
Rated 5 out of 5
I have been having dizziness and balance issues for 2 months. I drove 3 hours from my home and Drs. Day, Darland, and Nathan conducted over 4 hours of innovative testing to determine the cause and then spent 1 more hour providing me with treatment and explaining everything. I walked out no longer dizzy and cried out of happiness and relief upon calling my wife. I drove 3 hours home. I look forward to my Advanced Vestibular Treatment as follow up to be sure I heal properly and for any additional treatment. They ruled out cognitive issues and a tumor as other possible causes. I am truly grateful for my experience here and highly recommend any one with balance and dizziness issues to start here first. 5.1.26. I have started my Advanced Vestibular Treatments as followup care and am feeling markedly better. Some residual daily dizziness remains after my initial Epley maneuvers so these home treatments and weekly office monitoring are focussing on complete healing.. Am grateful for Dr Nathan directing me through these advanced treatments so far. It is worth the 3 hour drive each way from Yuma each week! 6.30.26 I have completed 9 weeks of Advanced Vestibular Treatment and graduated today. With daily home eye and balance exercises and weekly office visits with Dr. Nathan and Dr. Schmidt, I am feeling back to normal and am no longer dizzy or having balance issues. I am forever grateful to the doctors and the wonderful staff of Pamela and Sabrina for their care. It was worth driving 3 hours every week one way and then back for my appointments knowing that it made me better. I highly recommend Arizona Balance Dizziness and Ear Institute for any vertigo, dizziness or balance problems! 10.27.26 It has now been 4 months since I graduated from my Advanced Vestibular Treatments and I am feeling fine without further dizziness episodes. I truly appreciate the care given to me by the doctors at Southwest Balance Dizziness and Ear Institute and recommend them highly!
Oct 27, 2026
Laura Kuegemann avatar
Laura Kuegemann
Rated 5 out of 5
I am so glad that I was referred to come here for testing to help measure my hearing and balance and how it’s all connected. I had no idea there were so many tests that could help narrow down what needs support the most so I can not just hear better but have a better quality of life. The team was so kind and I look forward to working with them again.
Oct 26, 2026
Amy Daggett avatar
Amy Daggett
Rated 5 out of 5
Dr. Schmidt and Dr. Muldoon are very good at what they do. I've been wondering if I would ever be able to walk a straight line or draw again. After their help I am able to live life again. I'm so happy I found this clinic, it definitely changed my life. Thank you Susan and Amanda for all your help! You have an amazing gift! ❤️❤️❤️
Oct 22, 2026
Jelena Grbic avatar
Jelena Grbic
Rated 5 out of 5
Oct 4, 2026
Bridget Linn avatar
Bridget Linn
Rated 1 out of 5
Ask about the price before you go because they say 300 dollars then charge your card twice as much . Also if they diagnose they say you have to have therapy there .
Oct 3, 2026
Feras Ziadat avatar
Feras Ziadat
Rated 5 out of 5
Truly the best center for balance and dizziness. The team is great and they deliver results. I was initially not so sure that this would work, but with their program and the home program it really does. Amazing group of doctors. I can’t thank them enough!!
Sep 16, 2026
Cathy Koczman avatar
Cathy Koczman
Rated 5 out of 5
I can't say enough good things about my experience at SW Balance, Dizziness & Ear Institute. From the very beginning, everyone was incredibly kind, caring, and efficient. I felt heard, valued, and well cared for. A special shout out to Drs Nathan, Schmidt, and Muldoon, they were all amazing! The therapy I recieved for my vestibular hypofunction has made such a difference in how I feel and function. I am incredible grateful for the care I received and for how much better I feel today. I highly recommend them to anyone dealing with VH, or balance related issues.
Aug 24, 2026
Faelyn Fulton avatar
Faelyn Fulton
Rated 5 out of 5
I'm a patient who went through Advanced Vestibular Therapy. The doctors and staff were always so kind and welcoming and explained everything they did in a way that made sense to me. I am happy to say that I am able to function better now with a better balance system thanks to them! I highly recommend going to them for your balance and dizziness needs!
Jul 21, 2026
Chase Banz avatar
Chase Banz
Rated 5 out of 5
I would like to extend my fullest of gratitude to all of the medical professionals and staff of this establishment. Every step of the process felt comprehensive yet informative, the level of expertise held within this office is second to none. Thank you Doctor Day, Doctor Schmidt and Doctor Nathan, and of course the front staff, you all are making a meaningful impact and transforming lives for the better. My highest regards!
Jul 21, 2026
Randolph Snyder avatar
Randolph Snyder
Rated 5 out of 5
I have been having dizziness and balance issues for 2 months. I drove 3 hours from my home and Drs. Day, Darland, and Nathan conducted over 4 hours of innovative testing to determine the cause and then spent 1 more hour providing me with treatment and explaining everything. I walked out no longer dizzy and cried out of happiness and relief upon calling my wife. I drove 3 hours home. I look forward to my Advanced Vestibular Treatment as follow up to be sure I heal properly and for any additional treatment. They ruled out cognitive issues and a tumor as other possible causes. I am truly grateful for my experience here and highly recommend any one with balance and dizziness issues to start here first. 5.1.26. I have started my Advanced Vestibular Treatments as followup care and am feeling markedly better. Some residual daily dizziness remains after my initial Epley maneuvers so these home treatments and weekly office monitoring are focussing on complete healing.. Am grateful for Dr Nathan directing me through these advanced treatments so far. It is worth the 3 hour drive each way from Yuma each week! 6.30.26 I have completed 9 weeks of Advanced Vestibular Treatment and graduated today. With daily home eye and balance exercises and weekly office visits with Dr. Nathan and Dr. Schmidt, I am feeling back to normal and am no longer dizzy or having balance issues. I am forever grateful to the doctors and the wonderful staff of Pamela and Sabrina for their care. It was worth driving 3 hours every week one way and then back for my appointments knowing that it made me better. I highly recommend Arizona Balance Dizziness and Ear Institute for any vertigo, dizziness or balance problems!
Jul 1, 2026
Stan Hoover avatar
Stan Hoover
Rated 5 out of 5
May 26, 2026
Morgan Waldrip avatar
Morgan Waldrip
Rated 5 out of 5
Its fantastic to receive engaged and compassionate care. Its rare. Dr. Nathan was patient and understanding. She answered all of my questions thoroughly and I left my testing fully informed of my status and equipped to take on my concern. I highly recommend these specialists.
May 8, 2026
Randolph Snyder avatar
Randolph Snyder
Rated 5 out of 5
I have been having dizziness and balance issues for 2 months. I drove 3 hours from my home and Drs. Day, Darland, and Nathan conducted over 4 hours of innovative testing to determine the cause and then spent 1 more hour providing me with treatment and explaining everything. I walked out no longer dizzy and cried out of happiness and relief upon calling my wife. I drove 3 hours home. I look forward to my Advanced Vestibular Treatment as follow up to be sure I heal properly and for any additional treatment. They ruled out cognitive issues and a tumor as other possible causes. I am truly grateful for my experience here and highly recommend any one with balance and dizziness issues to start here first. 5.1.26. I have started my Advanced Vestibular Treatments as followup care and am feeling markedly better. Some residual daily dizziness remains after my initial Epley maneuvers so these home treatments and weekly office monitoring are focussing on complete healing.. Am grateful for Dr Nathan directing me through these advanced treatments so far. It is worth the 3 hour drive each way from Yuma each week!
May 2, 2026
Michael Watson avatar
Michael Watson
Rated 5 out of 5
Mira and the entire staff I encountered at southwest balance were extremely helpful and great when I needed my hearing test updated and current hearing aids adjusted and repaired. I look forward to seeing them again when the time comes.
Apr 25, 2026
Bob Hubbard avatar
Bob Hubbard
Rated 5 out of 5
The team at Southwest Balance and dizziness was excellent. They were extremely informative. Very timely and their exam. Shared what information was relevant very quickly. Look forward to working with them in the future.
Apr 16, 2026
SEE ME avatar
SEE ME
Rated 5 out of 5
The staff was friendly and professional as always. It was nice to have somebody who can finally gave me in-depth feedback about my tinnitus as well as offer real solutions.
Apr 16, 2026
Travis J avatar
Travis J
Rated 5 out of 5
I can't speak highly enough of the people that work here. I have a brain injury that caused my ears to have significant issues with balance, processing, etc. The team at Southwest Balance Dizziness and Ear are always friendly, always happy, and most importantly always compassionate. Even though I am still working through my issues, you can guarantee that this is where I will be to continue working on things. I would like to say a big THANK YOU to Dr. Day, Dr. Nathan, and Sabrina. You all have truly provided so much encouragement and support to me that I can't thank you all enough.
Apr 4, 2026
Craig DeMarco avatar
Craig DeMarco
Rated 5 out of 5
Outstanding care.
Apr 1, 2026
Nancy Lauber avatar
Nancy Lauber
Rated 5 out of 5
I highly recommend Dr. Dana Day, Dr. Susan Schmidt, Audiologist, Mira Nathan and the staff at SW Balance, Dizziness & Ear Institute for their exceptional professionalism and expertise. The staff is welcoming, attentive, and truly dedicated to patient care. The clinical team demonstrates extensive knowledge of balance and ear-related conditions, providing thorough evaluations and clear explanations. They take time to listen, answer questions, and create personalized treatment plans tailored to each patient’s needs. Their compassionate, patient-centered approach builds trust and confidence throughout the process. With a strong commitment to quality care and positive outcomes, this institute stands out as a reliable and highly skilled provider for anyone seeking specialized treatment.
Mar 26, 2026
Kenneth Fauth avatar
Kenneth Fauth
Rated 5 out of 5
Very knowledgeable and professional. on time!
Mar 26, 2026
Randolph Snyder avatar
Randolph Snyder
Rated 5 out of 5
I have been having dizziness and balance issues for 2 months. I drove 3 hours from my home and Drs. Day, Darland, and Nathan conducted over 4 hours of innovative testing to determine the cause and then spent 1 more hour providing me with treatment and explaining everything. I walked out no longer dizzy and cried out of happiness and relief upon calling my wife. I drove 3 hours home. I look forward to my Advanced Vestibular Treatment as follow up to be sure I heal properly and for any additional treatment. They ruled out cognitive issues and a tumor as other possible causes. I am truly grateful for my experience here and highly recommend any one with balance and dizziness issues to start here first.
Mar 20, 2026
Donald Shaw avatar
Donald Shaw
Rated 5 out of 5
Sabrina is extremely helpful. She was my first point of contact scheduling me and assisting with setting up a portal To complete all paperwork. My appointment was on 1/19 with Dr M Nathan. She is so professional, knowledgeable, compassionate and has the right amount of lovely humor to make a very long and arduous process pleasant. I am so grateful to my neurologist for referring me. I left with my treatment plan and all my appointments scheduled. I am a retired healthcare executive and extremely picky about providers. I give you all a 10+++. I highly recommend! Thank you. JoAnn Shaw I would like to update my first review. My experience has been and continues to be amazing. Drs Nathan and Schmidt are such caring, compassionate audiologists. Both are incredibly knowledgable and always teaching me something new. They are always very patient and willing to explain the why and what of my situation. I am making wonderful progress-thanks to both. Dr. Schmidt has years of experience and Dr. Nathan -although newer in years of experience is intelligent, bright and knows about hearing aids better than anyone I have ever met! The two are a dynamic duo and I am so appreciative to my neurologist for referring me. I highly recommend. The entire staff are clearly focused on their patients/clients and it shows. The best of the best. Thank you. JoAnn Shaw
Mar 12, 2026
Karen Stanley avatar
Karen Stanley
Rated 5 out of 5
I had a 6-month visit with Dr. Nathan this week just for her to do a check of my hearing aids. She was able to give me advice and make adjustments to the volume level because of the problems I am having with very high volume levels at my church.
Mar 6, 2026
Deborah Mixon avatar
Deborah Mixon
Rated 5 out of 5
My experience with Southwest Balance Dizziness & Ear Institute has been very positive. All the staff members I've encountered have been courteous and professional. All of my questions and concerns have been addressed satisfactorily. I would 100% recommend them to anyone who needs treatment for balance and dizziness.
Mar 5, 2026
Megan R avatar
Megan R
Rated 5 out of 5
I highly recommend Southwest Balance Dizziness & Ear Institute. After struggling with dizziness and vertigo for several months and feeling like I was running in circles searching for answers, I finally found real help here. I saw Dr. Day, and she was absolutely amazing. The evaluation was exceptionally thorough. They were able to clearly identify what was causing my symptoms, shared the results with me the same day, and promptly shared detailed results with my referring doctor so I can now move forward with the appropriate treatment plan. After months of uncertainty and frustration, this was the first place that provided clarity, direction, and hope. I’m incredibly grateful for their expertise and care.
Feb 26, 2026
Larry Stumpf avatar
Larry Stumpf
Rated 5 out of 5
From the minute you walk into the office at Southwest Balance, Dizziness & Ear Institute, Dr. Day and her staff provide the most excellent and professional customer service. Dr. Nathan recently helped me with a new pair of hearing aids and I very much appreciate her assistance and expertise!
Feb 16, 2026
Janice Pitts avatar
Janice Pitts
Rated 5 out of 5
I met with Dr. Nathan for a hearing test, and she was wonderful. She made me feel comfortable and the test was a breeze!
Jan 27, 2026
Robert V avatar
Robert V
Rated 5 out of 5
After Day 1, not knowing what to expect, your patience & experience helped me understand my underlying issue, what needed to be done to "fix me", and the process. Thank you for what you all do to help me and others get better physically & mentally!
Jan 26, 2026
Colleen C. avatar
Colleen C.
Rated 5 out of 5
Everyone has been endlessly helpful, patient, and kind for all of my appointments
Jan 21, 2026
Donald Shaw avatar
Donald Shaw
Rated 5 out of 5
Sabrina is extremely helpful. She was my first point of contact scheduling me and assisting with setting up a portal To complete all paperwork. My appointment was on 1/19 with Dr M Nathan. She is so professional, knowledgeable, compassionate and has the right amount of lovely humor to make a very long and arduous process pleasant. I am so grateful to my neurologist for referring me. I left with my treatment plan and all my appointments scheduled. I am a retired healthcare executive and extremely picky about providers. I give you all a 10+++. I highly recommend! Thank you. JoAnn Shaw
Jan 20, 2026
Orelia V avatar
Orelia V
Rated 5 out of 5
I greatly appreciate the help I received. Everyone, from the reception staff to the doctors, was extremely professional and fully understood the vertigo problem I was experiencing. Thanks to the therapies they provided, I recovered after almost two months of dealing with severe vertigo. I am truly grateful for their dedication, care, and high level of professionalism. Thank you very much for everything.
Jan 14, 2026
Norman Noakes avatar
Norman Noakes
Rated 5 out of 5
Jan 14, 2026
Ginger Royalty avatar
Ginger Royalty
Rated 5 out of 5
Dr. Nathan is very caring and thorough. You never feel rushed in an appointment.
Jan 12, 2026
Sharon T avatar
Sharon T
Rated 5 out of 5
Really great experience with the whole process. Susan is great - always speaking in terms that I understood, lots of fun and so positive. Sabrina is. delightful.
Dec 31, 2025
Theresa D avatar
Theresa D
Rated 5 out of 5
I came in unbalanced and not able to process visuals. I couldn't do much. Even the time I came for therapy has improved. I can do more and more. I gained confidence to do more. Everyone is very kind, I highly recommend this therapy. Now I can go to dinner, stores, enjoy my life.
Dec 31, 2025
Ed Quiroz avatar
Ed Quiroz
Rated 5 out of 5
I highly recommend this institute for their thoroughness and advocacy for seniors’ quality of life. Dr day and Mirra made me feel home.
Dec 29, 2025
Tim Dorsey avatar
Tim Dorsey
Rated 5 out of 5
Professional and very complete ... well explained process and treats me personally for my needs and requirements
Dec 21, 2025
Ardelia Spates avatar
Ardelia Spates
Rated 5 out of 5
The name has change since I first came to them, but the service I received was simply OUTSTANDING. No one really wants to wear hearing aids, but the audiologist and staff go out of their way to make you feel like your their only client. That feeling is priceless. Thank you for being there for me.
Dec 1, 2025
P Eggers avatar
P Eggers
Rated 5 out of 5
It was extremely helpful in resolving my dizziness and balance problem. Dr. Schmidt was so kind and helpful. I would recommend her for anyone.
Nov 17, 2025
Sophia avatar
Sophia
Rated 5 out of 5
Thanks for all that you do for your patients, 100% worth the time.  If you are feeling dizzy your 1st stop should be always be Southwest Balance Dizziness.  I know it will be mine.  It was nice to feel welcome. Thanks for working with me too and making sure I was feeling like the old me again
Sep 11, 2025
Lance Painter avatar
Lance Painter
Rated 5 out of 5
Sep 4, 2025
Linda Graves avatar
Linda Graves
Rated 5 out of 5
Aug 19, 2025
The D avatar
The D
Rated 5 out of 5
SW Balance, Dizziness & Ear Inst., formally Arizona Balance & Hearing Aids, have been treating me for almost 3 years now. I suffered from hearing loss in my left ear 20 years ago due to Meniere's Disease, and have lost all but 2% hearing in that ear. Due to my age and working in construction for over 50 years, I have lost about 12% in my right ear as well. I went to ABHA, (SW Balance, Dizziness & Ear Inst.) 2+ years ago. They knew their stuff! I received the best hearing exam I ever had... over 3 hours!! They fitted me with Oticon More 1 aids in both ears. The left ear got the aid that helped that ear hear way better than the 80% it could do on its own. The right (dead) ear was fitted with an aid that blue-toothed the sound to my right, (good), ear. Now, I'm not startled by someone coming up on my left side. These aids were not cheap, but they allowed me to continue playing in the Chandler Symphony for 3 more years! They still call and have me come in for updates, at no charge. All issues with the aids, (very few), and supplies like ear cups and wax guards are no charge. I recommend highly!! The doctors and staff are caring, and they truly understand the grief and suffering of hearing loss and strive to help you through it. Thank you SW Balance, Dizziness & Ear Inst.!!!
Aug 18, 2025
Steve Jenkins avatar
Steve Jenkins
Rated 5 out of 5
So far so good
Aug 1, 2025
Rebecca Hernandez avatar
Rebecca Hernandez
Rated 5 out of 5
When your loved one is not feeling well & you've tried just about every test, you’re ready to give up. We were referred to this clinic & it did not disappoint. The initial visit is pretty long and thorough. At the end of testing, we were able to go over results & Get some answers. Starting some therapy sessions soon. We are excited to begin & see how the improvement will help. Thank you!
Aug 1, 2025
Sue Weinman avatar
Sue Weinman
Rated 5 out of 5
This is the place to go for dizziness and hearing loss. I am grateful to Dr Nathan for helping to keep my Ménière’s disease symptoms to a minimum
Jul 31, 2025
Emily Lhotka avatar
Emily Lhotka
Rated 5 out of 5
I am so happy I made the call to meet with Dr Day! My life has completely changed and am incredibly grateful for her support especially as she aligned my care plan with my ongoing goals. If you are thinking about these services at all please know you would be in kind and expert hands. 100% recommendation!
Jul 9, 2025
Bill Parker avatar
Bill Parker
Rated 5 out of 5
Having no previous experience with hearing loss I went to Southwest Balance Dizziness & Ear Institute for a hearing test or should I say tests. Dr Nathan did a pretty thorough examination and multiple tests to determine my problem. She was able to explain and show on a model just what is happening so I could understand. I can't say I'm happy with the diagnosis but the experience was pleasant and I would definitely return if the need arises.
Jul 3, 2025
Nancy Thomas avatar
Nancy Thomas
Rated 5 out of 5
Great facility, friendly professional staff, thorough examination. Great therapy.
Jun 28, 2025
Lori Cottrell avatar
Lori Cottrell
Rated 5 out of 5
Everyone at Southwest Balance Dizziness and Ear Institute has been very professional, compassionate, and easy to work with. I finally got a real diagnosis for my health concerns and am making progress with the prescribed therapy. So glad I found them!
Jun 24, 2025
Ceecee K avatar
Ceecee K
Rated 5 out of 5
Outstanding Care and Expertise I had a truly wonderful experience with Dr. Dona Day at the Southwest Balance, Dizziness & Ear Institute. From the moment I walked into the office, I felt listened to, respected, and cared for. Dr. Day took the time to thoroughly understand my symptoms, explain everything clearly, and answer all my questions with patience and compassion. Her knowledge and experience in balance and inner ear disorders are exceptional. She made a complex issue feel manageable and gave me real hope for recovery. The entire team was professional, kind, and efficient—making the whole experience smooth and stress-free. If you're struggling with dizziness, vertigo, or any ear-related concerns, I highly recommend Dr. Dona Day. She is not only an excellent doctor but also a kind human being who truly cares about her patients. Sue
Jun 19, 2025
Kerri Shahan avatar
Kerri Shahan
Rated 5 out of 5
I was diagnosed with Labyrinthitis after months and months of tests and doctor appointments. Dr. Day and her staff was able to give me my life back. I felt heard and understood for the first time. After several treatments and hearing aids, I finally feel normal. I am able to drive again and enjoy everyday life without a dizzy head. I highly recommend Southwest Balance.
Jun 6, 2025
Tricia Murray avatar
Tricia Murray
Rated 5 out of 5
Very thorough diagnostic testing and friendly, patient, and understanding staff who take the time to listen and heed everything you say. Very good experience!
May 29, 2025
Judith avatar
Judith
Rated 5 out of 5
Testing at Southwest Balance and Dizziness was a piece of cake, compared to the stories I had heard from others who had similar testing done. The Drs. were compassionate and extremely knowledgeable. Everything was explained in layman's terms and I was prepared for the various tests.
May 14, 2025
Susie Miller avatar
Susie Miller
Rated 5 out of 5
My appointment with Dr. Day was a good experience. She was so patient and explained everything so well. Barbara on the front desk was so friendly and helpful. I highly recommend this practice to anyone with Vertigo type issues.
Apr 10, 2025
Ilene Ringler avatar
Ilene Ringler
Rated 5 out of 5
Really wonderful and caring team! Highly recommended
Mar 30, 2025
John Reeves avatar
John Reeves
Rated 5 out of 5
The staff and Dr. Day are extremely knowledgeable and professional.
Mar 27, 2025
Sherry Butler avatar
Sherry Butler
Rated 5 out of 5
After over a year of balance and dizziness problems and CT scans and MRIs, Southwest Balance Dizziness & Ear Institute confirmed it was from Long Covid (which was suspected from my doctor last year). I now have a chance of it getting fixed with Southwest BDE. Highly recommend them!
Mar 24, 2025
Susan Sappington avatar
Susan Sappington
Rated 5 out of 5
Dr. Day was incredibly kind and patient. She explained everything made sure I understood everything. I am beyond thrilled I found Southwest Balance Dizziness and Ear Institute. I feel I have a team on my side, which gives me tremendous hope. The entire staff were incredible. From the first phone call, I knew I was in good hands.
Mar 24, 2025
Chris Rabe avatar
Chris Rabe
Rated 5 out of 5
Life saving! I had been to two neurologist's, an ENT, had multiple scans done AND had already had the vestibular testing done at another place, with no success. I had been prescribed various medications, and diagnosed with migraine disorders. None helped. Nothing! I had been suffering from debilitating dizziness for 8 months. Dana nailed it right away with her testing and Susan got me back to living my life within 6 weeks. Like I said, it was life changing. I hadn’t been into a store in 8 months, I couldn’t move without getting dizzy, I couldn’t do anything. I can’t express how grateful I am that I found them. They literally gave me my life back. I owe them everything.
Mar 16, 2025
Jon Ash avatar
Jon Ash
Rated 5 out of 5
Wow! What a great operation! Wonderful staff; very courteous, professional and efficient. I’ve had vertigo for 3+ years; MRIs, CAT scans, ENT specialists, optometrists, etc. Nobody coming with either the cause or treatment. These wonderful people will. Six week therapy course plus “homework”. Only 3 clinics in US take their approach. Check it out; you won’t be sorry!
Mar 9, 2025
Linda Brooks avatar
Linda Brooks
Rated 5 out of 5
I’ve experienced unsettling and debilitating spells of vertigo for about 15 yrs. Some have been so severe that I vomit and have to sleep for several hours until it passes. I was referred to the Southwest Balance Dizziness and Ear Institute for testing to determine the cause of my vertigo. Dr. Day spent 4.5 hours putting me through a battery of tests designed to pinpoint the root of my problem. Following the testing it was suggested that I participate in a series of exercises designed to strengthen the weaknesses found during testing, which in turn will minimize or eliminate my dizzy spells. Though a little skeptical, I’ve decided to participate, knowing I have nothing to lose. Dr Day was very upbeat, and explained each test and answered all questions as we went along. Afterwards she spent time going over the results and explaining how each finding affected the dizziness I have been experiencing. And despite all the testing, I’m happy to say I never had any dizziness throughout the process. If this works, it will be well worth the whole experience. I remain hopeful!!!
Mar 6, 2025
TazOwl avatar
TazOwl
Rated 5 out of 5
Walk-in for just hearing aids tube replacement. Friendly staffs.
Feb 25, 2025
Aarthi Raman avatar
Aarthi Raman
Rated 5 out of 5
Feb 16, 2025
Ashley Avila avatar
Ashley Avila
Rated 5 out of 5
I went in back in December to address my issues with tinnitus. The staff here were very kind. My hearing test was very thorough and I left with a greater understanding of my tinnitus and how to help myself. I definitely recommend this office to anyone
Feb 6, 2025
Gary McCann0704 avatar
Gary McCann0704
Rated 5 out of 5
I have been blessed to find southwest balance, dizziness and vertigo institute. For the past 10 years I have been dealing with vertigo, tinnitus and Ménière’s disease. I’ve been to neurologist, ear nose and throat doctors with NO help from them. I found southwest balance dizziness and ear institute googling. Dr Day does the initial testing, Dr Schmidt handles the everyday therapy. They are professional, very experienced and knowledgable in their trade. I can’t thank these 2 Doctors enough for their help. They have taught me so much to understand what is going on with me. Thank you, Tammy M
Jan 31, 2025
Rose Dourian avatar
Rose Dourian
Rated 5 out of 5
I’m very grateful that l received a recommendation for Southwest Balance D & E Institute. I met Dr. K. Larson for my first apt - 4 1/2 hours of testing. She explained each test and assured me as we went through the process. Her smile, professionalism and knowledge really calmed me! She’s just wonderful! She reviewed the outcome of my tests afterwards and l scheduled therapy dates. I have been working with Dr. S. Schmidt for bi-weekly therapy. Each session has been a review/adjustment to the daily therapy I do at home. She is fantastic to work with! Goes to great length to explain what we’re working on and what’s the next step. I have met and worked with Dr Day a few times. She is wonderful too! I’m getting the feeling that these Doctors love what they do. You can just tell. The staff is Professional and easy to communicate with. Any paperwork that’s required filled out by the doctors has been done and returned to me in a timely manner! Thank you!
Jan 17, 2025
Allison Townsend avatar
Allison Townsend
Rated 5 out of 5
Dr. Day has worked with my 13 year old son multiple times and it's been a good experience.
Jan 7, 2025
Kevin McGowan avatar
Kevin McGowan
Rated 5 out of 5
Great company, amazing staff who are extremely professional and knowledgeable. Highly recommended for any of your hearing related issues and for a healthier life!
Jan 6, 2025
Meg Magdaleno avatar
Meg Magdaleno
Rated 5 out of 5
So extremely grateful for Southwest! The doctors and staff put me at ease and helped me find relief after experiencing vertigo, and dizziness for nearly an entire year. I can’t recommend them enough!
Jan 4, 2025
L.S. avatar
L.S.
Rated 5 out of 5
Thank you so much for seeing me on such short notice for my vertigo last week. It's good to know about you and your practice, and that there is a place I can go when it happens again! Please thank Joe, too. He was great on the phone when I called.
Dec 27, 2024
Linda Porter avatar
Linda Porter
Rated 5 out of 5
I live in Colorado. I contacted Dana based on a referral from another Dr. I have a very rare condition that is difficult to treat let alone find someone knowledgeable enough about it to treat it. After an initial Zoom call with Dana I was so excited that I had found someone so knowledgeable about such a rare condition but also to treat me. I am looking forward to getting down to Az to work with Dana to try and get on the road to recovery. Thank you Dana for taking to time to work with me. Linda Porter.
Dec 12, 2024
Carolyn Cortesi avatar
Carolyn Cortesi
Rated 5 out of 5
From joe at the front desk, consultation with Dr and follow up appts can't express my appreciation enough
Dec 12, 2024
mark staub avatar
mark staub
Rated 5 out of 5
Dec 8, 2024
Heriberto Hill avatar
Heriberto Hill
Rated 5 out of 5
Arizona Balance & Hearing Aids was above and beyond for me. I am hard hearing impaired going on for 38 years and this is my first time the audiologist orientated me and educated me about the probabilities of the causes of hearing loss and references to pros and cons based on the hearing test result. I am flattened and I feel better about where I stand of my hearing conditions. I totally recommend this provider to anyone who want a better hearing experience, and a better deep understanding based on history record and result.
Nov 27, 2024
Travis Woolley avatar
Travis Woolley
Rated 5 out of 5
They were amazing!!!!
Nov 23, 2024
Sue C. avatar
Sue C.
Rated 5 out of 5
I am very happy with Dr Larson who is my audiologist, who currently programming my cochlear implants.i have worked with Dr Larson over the past few years when I had hearing aids then transitioned to the CI.  Dr Larson is knowledgeable, patient, kind and thorough in her follow up procedures. I have complete trust in her ability as an audiologist. Thank you to all who work at Balance and Hearing,, great service and very professional people. Thank you
Oct 18, 2024
Ron Trimarchi avatar
Ron Trimarchi
Rated 5 out of 5
Oct 4, 2024
Jennifer Beitel avatar
Jennifer Beitel
Rated 5 out of 5
This place has been such a gift for our family. My daughter has struggled with ear issues for years and after finally getting her tubes in her ears, my mother’s instincts told me she still wasn’t processing what she was hearing. Dr Day worked quickly and diligently to get her screening and testing finished before the start of the school year. Getting a diagnosis validated my concerns, but I was worried that there was nothing that could be done to help our daughter. Dr. Day made many helpful recommendations and we began ARIA therapy. We are looking forward to the results of her treatments. Our daughter is also dyslexic and reading has been a struggle, even with 1:1 help, but we have already seen some progress. I fully recommend Dr. Day for any parents with children with learning or neurological disabilities, as APD is is so often under diagnosed even though it is very common in individuals with dyslexia, ADHD, and other neurological issues.
Oct 1, 2024
Katalin Festy-Sandor avatar
Katalin Festy-Sandor
Rated 5 out of 5
Dr.Dana Day Is the epitome of professional excellence. Her goal is helping her patient in any way possible She always gives as many extra miles as needed. My standards are very high as I am a Medical Professional. She always met all my standards professionally and added a personal warmth to them. I know everyone will be happy to be her ppatient Her admirer Dr. Katalin Festy-Sandor M.D.
Sep 29, 2024
Joni Marino avatar
Joni Marino
Rated 5 out of 5
After being hit head on in a car collision in February of 2024, I suffered a concussion and I was experiencing many prolonged effects from the concussion. My headaches were constant and excruciating, I had terrible tinnitus, and my balance was way off. I assumed I would have to put up with these lasting effects and hopefully they would get better as time went on. A friend of mine recommended Southwest Balance, Dizziness and Ear Institute. I was so frustrated at this point I figured I had nothing to lose. I had never heard of them , but my friend was adamant that she thought they could help. My initial evaluation was extensive, but I finally had some answers…and some hope!! I started treatment right away with Dr. Schmidt. I came in for treatment twice weekly and did home therapy every day that I was not in the office. It was honestly pretty rough initially, as we were retraining my brain to compensate for the damage done by the concussion. Initially my symptoms worsened a bit, but after about 6 weeks I started noticing small improvements. I actually started having periods of NO tinnitus. After nonstop tinnitus since the accident, I finally had some reprieve!! Little by little my balance started improving as did the headaches! Yesterday, almost 7 months to the day after my accident, I finally completed my in office treatment. I was able to see measurable results in addition to what I was feeling and experiencing in my everyday life. I can’t say emphatically enough just how much Dr. Schmidt and AZ Balance, Dizziness and Ear Institute helped me I had no idea that anything like this existed! I was skeptical but hopeful, as I was so miserable trying to live with the effects of this concussion. If you are suffering, you have to come in for an evaluation. Do not let anyone tell you, it’s a concussion and eventually things may (or may not) get better, but there’s not much to be done. The brain is an amazing organ that can actually be retrained when it suffers injury and deficits. Southwest Balance and Dizziness can help do that and give you your life back. Give them a call!! Huge thanks to Joe, Dr. Day and Dr. Schmidt for your kindness and expertise. Y’all are the best!
Sep 24, 2024
Paula Nadell avatar
Paula Nadell
Rated 5 out of 5
Timely fast and reliable service
Sep 24, 2024
John Cadby avatar
John Cadby
Rated 5 out of 5
Very thorough examination resulting in a diagnosis and treatments.
Sep 12, 2024
D Carpart avatar
D Carpart
Rated 5 out of 5
I am very thankful to the excellent doctors at Southwest Balance Dizziness and Ear Institute for their expertise in testing, diagnosis, and treatment of my vestibular disorder! Thanks to their Advanced Vestibular Therapy, I have been able to discontinue taking the SNRI medication I had been taking for the several years since the original diagnosis of my 3PD. Dr Day completed the very thorough testing, and gave me an understandable explanation of the results and of her treatment recommendations. Dr Schmidt has effectively, congenially, and informatively led me through this amazing AVT treatment. I love science and these excellent, caring, competent practitioners who know how to use it to improve my quality of life!
Sep 11, 2024
Patricia Bock avatar
Patricia Bock
Rated 5 out of 5
Explained ever thing step by step allowed me to ask many questions Made me feel comfortable Very pleasant staff Sent me results that evening! Had my first treatment again very informative step by step instructions Very professional office
Aug 28, 2024
Eric D avatar
Eric D
Rated 5 out of 5
Was referred by my ENT for a hearing evaluation. Awesome job very helpful will definitely continue to follow up yearly for any changes.
Aug 21, 2024
Eric D avatar
Eric D
Rated 5 out of 5
Was referred by my ENT for a hearing evaluation. Awesome job very helpful will definitely continue to follow up yearly for any changes.
Aug 21, 2024
Caitlyn Procopio avatar
Caitlyn Procopio
Rated 5 out of 5
Phenomenal audiologists. After years of dealing with visual vertigo and other inner ear issues I feel like I’m starting to get my life back. 5/5 stars.
Aug 16, 2024
Eric Scheuring avatar
Eric Scheuring
Rated 5 out of 5
Everyone at Southwest Balance were very helpful.
Aug 2, 2024
Karen Stanley avatar
Karen Stanley
Rated 5 out of 5
I have been a client for four years. I suffer from hearing loss and tinnitus, and I have received good help from all the staff at ABHA. Dr. Larson does my annual hearing exam and is efficient and very pleasant to deal with. Dr. Day goes out of her her way to assist me as needed.
Jul 29, 2024
Rhonda Scott avatar
Rhonda Scott
Rated 5 out of 5
Susan was amazing she had the right tools and knowledge to help with my balance issues, due to a medical condition I've had many Doctors tell me it will get better in time, after a 2 year battle I met Susan, and learned that this was a treatable condition I've had several MRI's and 3 Ent's and primary Doctors say sorry there is nothing we can do I was afraid this was my life now. I was crashing into door ways not able to drive feeling like I was on a constant cruise ship making me dizzy all day, well more than happy to say I'm on my way back to normal thanks to ABHA And my Dr. Susan Schmidt for helping my find my way back to normal.
Jul 23, 2024
Suzi Herrick avatar
Suzi Herrick
Rated 5 out of 5
Dr. Schmidt was fabulous! She did a thorough examination and took her time to explain each test in terms a lay person could understand. I will, and already have referred my Prescott friends to her. Worth the drive to Phoenix for sure!
Jul 19, 2024
Hannah Khatter avatar
Hannah Khatter
Rated 5 out of 5
I went in for a hearing test in the morning with Dr. Larson. She was very kind and efficient. The whole process of testing to explaining results at the end was thorough, quick, and an easy process to u sweat and as it was explained. It was a great experience and it was the best care I could have received. I highly recommend this institution for balance, dizziness, and hearing needs.
Jul 13, 2024
Dottie Turiano avatar
Dottie Turiano
Rated 5 out of 5
Highly recommend the practice. Audiologist spent a couple of hours with me to administer an evaluation and hearing test. Very professional and answered all my questions.
Jul 10, 2024
liz Rodriguez avatar
liz Rodriguez
Rated 5 out of 5
Jun 22, 2024
Steve Armstrong avatar
Steve Armstrong
Rated 5 out of 5
After 18 years of random vertigo, an ENT doctor recommended SW Balance in Phoenix. They are unique in Arizona for their technology & testing methodologies. After 4.5 hours of numerous tests, it appears that the source of my vertigo has been identified! (This alone is cause for celebration.) I can only recommend Dr. Day & staff w/ hearty enthusiasm, & publicly thank them so much!
Jun 18, 2024
Fred W. avatar
Fred W.
Rated 5 out of 5
I worked with Dr. Susan Schmidt to treat my balance issues.  She did thorough testing to identify my problems, then devised a focused program to help improve my balance.  She clearly explained each step of the treatment and carefully measured my progress, adjusting the treatment as appropriate. Meanwhile, she stays current on the latest techniques and technologies and applies them in her treatments.  Her efforts gave me my first-ever balance improvements.  I am very grateful for her help and my progress.  She is the best therapist I have seen and I am recommending her to everyone who is looking for balance therapy.
Jun 17, 2024
Brian B. avatar
Brian B.
Rated 5 out of 5
I was experiencing random bouts of lightheadedness/dizziness that would last for 2 to 6 hours. After preliminary testing eliminated several potential causes, my PCP referred me to ABHA. My first appointment with ABHA consisted of a series of comprehensive balance and hearing related tests that took nearly 4 hours. They were administered by a professional staff that thoroughly explained the tests and answered all my questions. At the conclusion of the tests I was given an evaluation that showed that I indeed had certain balance-related conditions that would explain the lightheadedness/dizziness that I was experiencing. I was presented with a month-long rehabilitation plan consisting of twice weekly visits to ABHA and twice a day visual training exercises that I performed interactively at home via the Internet that were designed to improve the ability of my eyes to scan more quickly. Dr Schmidt felt that this rehabilitation plan had a very high probability of correcting the imbalance issues I was experiencing.  Once I started the rehabilitation, I didn’t experience any lightheadedness/dizziness symptoms. Over the rehab timeline Dr Schmidt progressively increased the difficulty of the rehab exercises. After the one month effort she felt that my ‘balance’ had returned into the ‘normal range’ and that I shouldn’t need any more rehab, provided I keep visually active. I would certainly recommend ABHA if you are experiencing balance issues. The testing was very sophisticated and administered very professionally and the rehab plan was well designed in that I was pushed to improve but at a pace at which I could succeed in accomplishing these more difficult tasks.
Jun 13, 2024
Doug Dau avatar
Doug Dau
Rated 5 out of 5
Jun 10, 2024
Tony D'Anna avatar
Tony D'Anna
Rated 5 out of 5
Best customer service ever. After 2 years, I thought I was out of warranty for my expensive hearing aid. The caring staff treated me as if I had just purchased it. Repaired it on the spot and made sure I was happy. They have always put the patient first.
May 29, 2024
Grayson Ammons avatar
Grayson Ammons
Rated 5 out of 5
May 26, 2024
Tony avatar
Tony
Rated 5 out of 5
Excellent professional service. Scheduling appointments very accommodating. Necessary services in the valley. Thanks for all your efforts on my behalf.
May 23, 2024
Wendy O. avatar
Wendy O.
Rated 5 out of 5
I'm grateful for whom you have become. I have a grateful heart that I was able to participate in vestibular therapy. Thank you for helping me to balance what the eyes, ears, and brain are meant to have in relation to each other!
Apr 29, 2024
Leni Day avatar
Leni Day
Rated 5 out of 5
Thank goodness for Arizona Balance and Hearing. I’ve had vestibular issues for years and thought it wouldn’t ever change. After my sessions with Susan my vestibular issues are gone. Thank you so much for your knowledge and expertise. I would strongly recommend ABAH for hearing issues and vestibular issues…they treat all ages!!
Feb 2, 2024
Pat Will avatar
Pat Will
facebook
Rated 5 out of 5
I worked with Dr. Susan Schmidt to treat my balance issues. She did thorough testing to identify my problems, then devised a focused program to help improve my balance. She clearly explained each step of the treatment and carefully measured my progress, adjusting the treatment as appropriate. Meanwhile, she stays current on the latest techniques and technologies and applies them in her treatments. Her efforts gave me my first-ever balance improvements. I am very grateful for her help and my progress. She is the best therapist I have seen and I am recommending her to everyone who is looking for balance therapy. Fred Williams
Jan 31, 2024
Dulce Quintero avatar
Dulce Quintero
Rated 5 out of 5
Nov 4, 2023
Andrew Gray avatar
Andrew Gray
Rated 1 out of 5
Was just told they no longer do ear wax removal. Very disappointed they did a great job.
Oct 4, 2023
Jennifer Schmidt avatar
Jennifer Schmidt
Rated 5 out of 5
I went in for my appointment and was seen on time. Clemente was very friendly and explained everything for my hearing aids.
Feb 4, 2023
kelley n avatar
kelley n
Rated 5 out of 5
Absolutely top notch experience! Amazing staff and so very helpful! For the first time in longer than I can remember, I actually left an audiology appointment happy! I will definitely be going back!
Feb 4, 2023
Sue Collins avatar
Sue Collins
Rated 5 out of 5
Feb 4, 2023
Ssj4samuel avatar
Ssj4samuel
Rated 5 out of 5
Feb 4, 2023
yolanda lennon avatar
yolanda lennon
Rated 5 out of 5
I experienced the best testing I have ever had. Laurie Davis was very professional and nice. She explained everything and went out of her way to give me the best quality of hearing. I would recommend ABHA to anyone who is interested in hearing aids. Yoli Lennon
Feb 4, 2023
rdronet52 avatar
rdronet52
Rated 5 out of 5
My visit to the ABHA was different than I thought it would be. Very pleasant greeting when I entered. As my tests were being performed all of my questions were answered in vocabulary I could understand. And Dr. has a great sense of humor. Makes visit a lot less stressful and scary. After testing was complete the stste of my hearing was explained to me in charts and explanation. I felt I can make an educated decision on the options I have to choose from. I would recommend ABHA to anyone dealing with hearing difficulties that includes my mom.
Feb 4, 2023
AJ avatar
AJ
Rated 5 out of 5
Are you dizzy? Is moving hard? Do you feel like giving up? Go here. Dr. Day and Dr. Lambert... omg I cannot say enough good things. I have damage to my vestibular system as a result of a brutal car accident a few years ago. They were instrumental in helping me restore my balance. Dr. Day is incredibly insightful, kind and brilliant and Dr. Lambert is deeply helpful, full of wit and compassion. They have helped so so many people heal in ways that other doctors have overlooked. When I first started vestibular therapy with them, my injuries were so severe I didn't know how I could keep going. They identified the exact damages and provided a comprehensive recovery plan. It's thanks to them that I can handle moving again. Their front desk is also lovely. I always feel welcome and heard. So grateful to have been in their care.
Feb 4, 2023
Jannet Quintero avatar
Jannet Quintero
Rated 5 out of 5
I highly recommend this facility. My mom needed her ears cleaned for a procedure. I called and was able to be seen the next day. Everyone is so nice and professional. The procedure was done and I really appreciate the technician talking to my mom thru the process she was a little nervous. I loved that they spoke Spanish, that put my mom at ease. We were in and out unless than an hour. The prices range from $45 for minor cleaning and $75 if it requires extra clean. I am so happy to have found this place and will recommend to everyone. I really appreciate Hector and Clemente , that made this whole appointment easy and fast.
Feb 4, 2023
Christine avatar
Christine
Rated 5 out of 5
ABHA was the first clinic I worked at right out of grad school and I came in far from perfect, but EVERYONE at the clinic made me feel so welcomed and supported. When I gave notice I was leaving to join a startup, I cried (real tears!). Not really professional, but that's how hard it was for me to leave my abha family. If you're looking for a clinic with genuine people who care about their patients this is a wonderful option. And yes, I know I'm biased because I still remain friends with most of the staff to this day, but that's just another testament to how lovely they are :).
Feb 4, 2023
J R avatar
J R
Rated 5 out of 5
Feb 4, 2023